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Frequent Questions

Can we discuss the details in person?
We are based in the Birmingham area of the West Midlands and we are happy to meet you personally if you are located nearby. Alternatively, we can organise a phone or Zoom/Skype call to discuss the finer points. We can discuss your website needs and how we can plan, design and develop a site for you.
Why should I hire Website Guru?

With combined talent and expertise, you can rest assured that we provide quality and effective websites to small business owners:

  • We will provide you with a unique solution customised to your business requirements
  • We are committed to completing the work on time
  • We are equipped with the skills and experience to provide the solution you need
  • We are updated with the current trends in website design and development, social media, and SEO.
Do I need to pay a deposit?

Yes, like any other business, we need an initial deposit to show your commitment and to get things started. The deposit is needed to pay for fees that are required to build a website.

Do you only build new site?

We do both. We understand many small businesses have existing sites that are not set up correctly, or need some modifications to get them working optimally. We will sit down with you and discuss your requirements, and come up with a personalised solution to attract and convert more customers.

Do you offer e-commerce websites?

Yes. We design and build comprehensive ecommerce websites that can sell thousands of products. These can include all popular payment gateways (Visa, Mastercard, Paypal etc).

What is WordPress and why do you build your sites using this?

WordPress is a content management system (CMS) that we build our websites. This means that you, the customer can get into the site ( through an admin area) and make changes whenever and where ever you like. It’s fully open-source which makes this the perfect tool for any business. We love it because it’s so simple and easy to use. Plus, it’s totally transferable. There are always add ons as WordPress is constantly upgrading it’s offering and security. WordPress can be used for any type of site, large or small, from simple static one-page sites to complex back end sites.

The really big advantage is that you are not locked into any proprietary CMS systems, with lock-in contracts.

Do you provide WordPress training?

If you already have a website then it's important to make sure that it is set up and working correctly. As well as this, many business owners like to be able to go in and make small changes themselves. If you would like to learn how to manage your website yourself, then our WordPress training sessions are great to get you up-to-speed with how WordPress works, finding your way around the back end of your site, ensuring that security and backups are properly set up, plus much more.

Am I locked into any contracts with Website Guru?

Absolutely no. Once we have launched the site you will be given all the logins and there are no contracts or monthly fees. You will be able to take your site anywhere you like. The only yearly fee is for the hosting of your website which you are free to take another hosting provider if you prefer. Other agencies want to lock you into contracts…NOT US!

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